Trust

Contact & support

What are you writing about?

Any of these opens your email app with the subject already filled in, so your message lands in the right place.

• Something is broken
  A page won't load, a save didn't stick, an upload failed. Tell us what you were doing and what you saw — a screenshot helps enormously.
• I can't sign in
  Reset links not arriving, verification email missing, locked out. Write from the address you signed up with if you can.
• A billing question
  Refunds, cancellation, an unexpected charge, changing your card.
• I wish it did this
  The most useful message you can send us. Tell us what you need and why — during the beta this genuinely reorders what gets built.
• Privacy, data, or deletion
  Ask for a copy of your data, or ask us to delete your family account permanently.
• A security problem
  Please tell us before disclosing it publicly. We will respond, and we will not come after you for reporting it.

Things that might answer it faster

• About the beta— exactly what works today, what doesn’t, and the limitations we already know about.
• Refunds & cancellation — how to cancel, what happens to your records, how to get money back.
• Privacy Policy — what we store, who sees it, and how to have it deleted.
• Terms of Service— including the part where we say plainly that this is an organisational tool and not legal advice about your state’s requirements.

If you are already signed in

Use the Feedbacklink in the app instead. It attaches which page you were on and which version you were running, which saves a round of “where exactly did that happen?”. It never attaches your lesson content, your children’s names, or your files.

What we can’t help with

We can’t tell you what your state requires of your homeschool, and we can’t confirm that your records satisfy it. We are not lawyers and not your state’s education department. Your local homeschool association will be better at that than we are, and honest about it.